We will do our utmost to insure you are fully satisfied with the service we provide.


If the service we provide does not perform as stated on our web page you may choose to change to one of the other services we provide. 


We do not refund Setup or PIN charge fees.


As a general policy, we do not provide refunds for unused services. Refunds may be allowed if a customer's service is not working for reasons within our control, or if an error has been made by us on charges to the customers account.

If a customer requests a refund, they must submit the form below within 30 days of setting up the service, and the customer must also supply a valid reason for the refund request. If we determine a refund is appropriate, the unused portion of the payment will be refunded back to the customer.

IMPORTANT If the customer desires to cancel  service, they must notify us a minimum of 60 days prior to the renewal date of the service by submitting the cancellation form below. If customer fails to notify us by the means we have provided for canceling their service, customer agrees to continue the service for another year.  Do NOT call us or email us requesting cancellation of service, it must done by submitting the cancellation form below.

 Cancellation request form